Shipping Information

Fast, safe delivery of your HAIMMY electric infrared patio heater

Delivery Timeline

We understand you are eager to enjoy your new patio heater. That is why we partner with reliable carriers to ensure prompt delivery:

Standard Shipping: 3-5 business days
Expedited Shipping: 2-3 business days
Express Shipping: 1-2 business days

All orders are processed within 1 business day. You'll receive a tracking number via email once your heater ships.

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Protective Packaging

Double-boxed with foam corners to prevent damage during transit

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Signature Required

Delivery confirmation ensures your heater reaches you safely

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Free Shipping

Complimentary ground shipping on all orders over $50 in the contiguous US

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Real-Time Tracking

Monitor your shipment from warehouse to doorstep

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Fragile Handling

All packages marked "Fragile - Handle with Care"

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Doorstep Delivery

We deliver directly to your door - no heavy lifting required

International Shipping

Currently, we ship to addresses within the United States and Canada. International duties and taxes may apply for Canadian orders and will be calculated at checkout.

What's Included in Your Package

Your HAIMMY electric infrared patio heater
Assembly hardware and mounting bracket (for applicable models)
User manual with safety guidelines
Quick-start installation guide
Warranty registration card

Questions About Your Shipment?

Our customer service team is here to help track your order or address any shipping concerns.

Contact Support